Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us:
- Account information (email, name) when you register
- Documents you upload for analysis
- Chat history and interactions with the AI
- Payment information (processed securely by Creem)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your documents and generate AI responses
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
3. Data Storage and Security
Your documents and data are stored securely on our servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
4. Data Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations (e.g., cloud hosting, payment processing)
- AI service providers to process your document queries
- Law enforcement when required by law
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your account and associated data
- Export your data
- Opt-out of marketing communications
6. Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how our service is used. You can control cookies through your browser settings.
7. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@askpdf.com